1
Processing Time
Orders are generally processed within one to three (1–3) business days following successful payment confirmation.
2
Shipping Charges
Shipping fees are calculated on an actual cost basis based on:
- Delivery location
- Package dimensions and total weight
- Partner courier rates
All applicable charges will be transparently calculated and displayed during checkout.
3
Delivery Timelines
Estimated delivery periods across regions:
West Bengal: 2–5 business days
Other Indian States: 4–10 business days
Delivery schedules may vary due to severe weather, public holidays, regional delays, or unforeseen circumstances.
4
Order Tracking
Customers will receive shipment notifications along with tracking details via email or SMS once the package is dispatched from our fulfillment center.
5
Failed Deliveries
Customers are responsible for providing accurate and complete shipping information. Additional re-shipping fees resulting from incorrect addresses or multiple failed delivery attempts may be charged to the customer.
6
International Shipping
If international shipping services are introduced in the future, orders will be subject to specialized cross-border policies, dynamic rates, and applicable destination country customs regulations.